• We are always looking for top performers.

Careers

Our clients expect the best, so we expect to provide the best talent within our data center facilities. We are always looking for individuals to join our teams around the nation. Here are the current openings across our locations.

ServiceNow Developer | Any Location, US

As a member of our Service Management Office (SMO team), the ServiceNow Developer is responsible for development of solutions within the ServiceNow environment, required to support our ITIL Service Operation and clients.  In addition, this position is responsible for enablement of new modules, support enhancements and reporting. 

Systems Administrator | Any Location, US

The Systems Administrator works under general supervision to plan, design, sustain, and performance-tune Systems, Storage and Backup environments across the organization, while ensuring high levels of data quality and availability.  This individual is also responsible for developing, implementing, and overseeing policies and procedures to ensure provisioning and maintenance that is consistent with company goals and objectives.

Client Success Manager | Duluth, MN or Cedar Rapids, IA

The Client Success Manager acts as the primary liaison for the service side of the client relationship and is primarily responsible for escalation, oversight of client projects and implementations, building and maintaining of relationships with client contacts and coordination of the client experience.  In addition, this position is responsible for optimizing profitability and efficiency of client services delivery while providing the highest level of client satisfaction, as evidenced by increases in profit margins and client retention.  The ideal candidate will be a self-starter who is passionate, detail oriented and technically competent with a relentless focus on delivering responsive, exceptional results to our clients.

Security Administrator | Any Location, US

The Security Administrator is responsible for the administration of the organization's information and data security policies and practices.  The Security Administrator not only ensures that the information is protected in terms of confidentiality, integrity and availability, but also that only authorized users can readily access the information.  

Manager of Storage and Backup | Any Location, US

The Manager of Storage and Backup Services is responsible for managing a geographically dispersed team in support of the storage and backup infrastructure for Involta's Managed Services offerings and internal business needs.  As part of the Technical Services Team, this position focuses on proactive maintenance, planning, and automation to drive efficiencies and optimize costs.  The team works together with other technology platform teams in order to deliver consistent and coordinated solutions.  Further responsibilities include capacity planning, lifecycle management planning, project delivery, and budget development and management.  Employee development and customer interface are also important duties of this position.

Manager of Systems Services | Any Location, US

The Manager of Systems Services is responsible for managing a geographically dispersed team in support of the distributed systems server-based infrastructure for Involta's Managed Services offerings and internal business needs.  As part of the Technical Services Team, this position focuses on proactive maintenance, planning, and automation to drive efficiencies and optimize costs.  The team works together with other technology platform teams in order to deliver consistent and coordinated solutions.  Further responsibilities include capacity planning, lifecycle management planning, project delivery, and budget development and management.  Employee development and customer interface are also important duties of this position. 

Manager of Network and Telecom | Any Location, US

The Manager of Network and Telecom Services is responsible for managing a geopraphically dispersed team in support of the network and telecom infrastructure for Involta's Managed Services offerings and internal business needs.  As part of the Technical Services Team, this position focuses on proactive maintenance, planning, and automation to drive efficiencies and optimize costs.  The team works together with other technology platform teams in order to deliver consistent and coordinated solutions.  Further responsibilities include capacity planning, lifecycle management planning, project delivery, and budget development and management.  Employee development and customer interface are also important duties of this position.

The Manager role is considered an escalation path for urgent customer and internal network and telecom issues.

Manager of Client Technical Support | Youngstown, Ohio or Cedar Rapids, IA

The Manager of Client Technical Support is responsible for the planning, directing and reporting of the Client Technical Support group, including oversight of the operational health of clients technical infrastructure, as it relates to Involta's Managed Services offering.  Working as part of the Service Delivery team, and reporting to the Director of Service Delivery, the Manager of Client Technical Support is instrumental in coaching his/her team, which consists of individuals with diverse technical backgrounds (e.g. systems, network and telephony), to deliver best in class client support.

Regional Sales Engineer | Boise, ID

Involta is currently seeking a talented and energetic Sales Engineer to support the sales efforts for the western U.S. sales team.  The Sales Engineer will work as a member of the sales engineering team to provide technical knowledge and support to the sales process, influence client solutions and position Involta services that meet or exceed client expectations. In this role you will work with the regionalĂ‚  sales and operation teams to supplement their expertise in data center, cloud, and managed services offerings in order to gain technical acceptance from the client and drive sales revenue. This position will be measured by its success in contributing to the sales objectives and business goals for the region.

Storage Analyst | Duluth, MN, Akron/Youngstown, Ohio or Cedar Rapids, IA

Involta is seeking a full-time Storage Analyst for one of its world-class data centers in either Duluth, MN, Youngstown/Akron, Ohio or Cedar Rapids, IA.  The Storage Analyst will be responsible for design, deployment, management, administration, and issue resolution of enterprise storage and backup solutions, supporting both customer provisioning and internal projects.  The analyst role is responsible for the overall design, implementation, maintenance, upgrades, and lifecycle management of the storage and backup technology footprint.  Additionally, while they are considered the top of the escalation path internally, they are also responsible for mentoring other members of their group in order to develop talent.

Systems Analyst | Duluth, MN, Cedar Rapids, IA and Youngstown, OH

Involta is seeking three full-time Systems Analysts, whom are responsible for maintenance and security of standard operating systems and server platforms.  The Analyst role is responsible for owning the overall design, implementation of their technology footprint.  An Analyst will mentor other members in their group and help develop talent.  The Analyst role is considered the top of the escalation path internally and will be responsible for owning problems until they are resolved.