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Storage & Backup Administrator

Boise, ID

Involta is looking to add an experienced full-time Storage & Backup Administrator to its team.  A Storage and Backup Administrator is responsible to deliver and support both customer and internal projects; performing project implementation through to support.  Additionally, Storage and Backup Administrators enforce good practices and standards within the team.  Administrators provide investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure components related to storage and backup solutions.

This position can be located at any of our world-class data centers (Boise, ID, Duluth, MN, Tucson, AZ, Cedar Rapids, IA, Cleveland/Akron/Youngstown, OH, Freeport, PA).

Essential Duties and Responsibilities

  • Installs, configures and maintains backup devices, applications, and related systems
  • May, to a lesser extent, install, configure and maintain storage hardware
  • Continually reviews, develops and implements processes and procedures that meet security and compliance standards
  • Monitors storage and backup environment health and is a point of escalation for issues
  • Perform troubleshooting and incident and problem management in accordance with defined service level agreements/objectives
  • Recommends and implements hardware, software applications, upgrades and patches
  • Point of contact to the Systems team
  • Provides technical support and guidance to users for storage and backup systems
  • Represent team in projects, provides subject-matter expertise on storage related matters
  • Collaborate with team members as part of a project or functional support service
  • Develop automation tasks to improve operational efficiencies
  • Other duties as assigned based on organizational or customer needs

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Education and Experience

  • Bachelor's degree in Computer Science, Management/Computer Information Systems
  • 3-5 years of dedicated storage and backup-related experience
  • Extensive Veeam Backup and Recovery platform experience
  • Experience in configuring, deploying and managing Veeam
  • Strong analytical and problem analysis skills and experience
  • EMC SAN platform experience is preferable
  • NexSan platform experience is preferable

Technical Knowledge

  • Strong understanding of virtual machine Backup and Recovery concepts
  • Strong understanding of agent based Backup and Recovery concepts
  • Knowledge of Microsoft Windows Server and VMware vSphere ESXi
  • Strong background with Microsoft Office Products
  • Strong background with Windows Server Operating Systems
  • Understanding of SAN management concepts is preferable
  • Familiarity with the EMC AVAMAR enterprise backup solutions is preferable
  • Knowledge of Linux variants is desired

Interpersonal Skills

  • Ability to identify key issues in a situation and to think creatively and strategically in facing internal and external challenges
  • Self-motivated
  • Ability to develop and improve one's skills and knowledge on a continual basis

Working Conditions

  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all health and safety rules
  • Be available during core working hours
  • Will be part of an on-call rotation - 7 x 24 support
  • Occasional night and weekend work
  • The ability to install heavy equipment

Travel Requirements

  • Occasional travel 

Information Security

The security of company, customer and client business information is vital to the interests, reputation, and success of Involta Critical Infrastructure. Violating the trust relationship among the organization, its clients, its vendors, and employees can be damaging beyond repair. If you are contacted by any person or organization and asked to supply information, refer the request to your manager or the President.

To protect Involta, LLC legitimate interests, it is necessary that you maintain the security of information, which includes data and any other information not generally available to the public. All customer and client information is to be regarded as subject to information security guidelines that must be applied at all times. If you take action that compromises information security, you are subject to disciplinary action, up to and including termination.

Involta, LLC is an Equal Opportunity Employer