A proven, strategic executive business leader with experience working within Fortune 500 and privately held companies. Known as an adept strategist who creates new ideas that drive growth, efficiencies and new markets. Reynolds has over 30 years of banking, healthcare services, benefit consulting and payment technology experience. He is Business Lead for Cognizant Digital Healthcare Operations. Most recently, Reynolds was Senior Vice President at UnitedHealth Group (Optum) and the General Manager of Optum Connect within its OptumInsight Division which is focused on driving growth in health care information technology and related services.
Previously he was President of FIS (Fidelity National Information Services, NYSE:FIS) Healthcare, Government and Biller Solutions. Reynolds was responsible for achieving a market leadership position (#1 or #2 Nationally) in all business lines. He drove all aspects of the businesses including full P&L, operations, technology, sales, marketing and relationship management. John’s divisions incorporated several companies acquired by FIS, as well as other internally developed products and services. In 2012, He led the sale of FIS Benefits Services to Lightyear Capital.
Prior to joining FIS, Reynolds was Senior Vice President and Business Director at Wells Fargo & Co. where he led the Global Trust & Custody business, Wells Fargo Health Benefit Services and additionally was responsible for Bryan, Pendleton, Swats & McAllister, LLC, an employee benefits consulting business (owned by Wells Fargo & Co.) with a national client base. He also managed sales and customer service within the Global Cash Management department of Mellon Bank Corporation in Pittsburgh, Pennsylvania.
Reynolds holds a bachelor’s degree in economics from the University of Minnesota. Additionally, he holds a master’s degree in management and administration and has earned his Ph.D. in Business, Organization and Management. He is an Adjunct Professor at the University of Minnesota where he is a subject matter educator in the Health Services Leadership. Reynolds has also been an Adjunct Professor at St.Catherine’s University where he has taught Healthcare Economics and Policy within their MBA program. He is a member of the National Ski Patrol where he is a certified Nordic and Alpine Patroller. Reynolds is a certified commercial pilot, multi-engine and instrument flight instructor and has been an adjunct instructor of aeronautical science at the University of Minnesota. He has been a frequent speaker at national healthcare and financial services conferences and has published numerous articles on consumer directed healthcare, B2B healthcare payment technology, accountable care organizations (ACO’s), treasury management, electronic commerce, customer loyalty and related topics. Reynolds co-authored the book, “Overdose: Your Health, My Money” which explains the Affordable Care Act and its ramifications for the American public.