12/30/2021

Involta's Vice President of Cloud Services, Josh Holst, shares his predictions on what's to come in 2022.

By now many of you have wrapped up your 2022 planning, and those of you who have not, are feverishly working to get your objectives documented, budgets completed, and are dealing with a month full of disruption. How will you describe your business and IT initiatives in 2022? Involta predicts that 2022 will be transformative. We’ve weathered the past two years, pivoting and accelerating initiatives to support the remote workforce, digital business, and react to economic factors that impact our businesses. Much like the seasonal weather changes, 2021 has brought technological changes that are impacting business and IT directions. I’ve put together a detailed list that describes the technological changes over the past year below:

  • January – March: Uncertainty. When is the next winter storm going to hit? Organizations waited to see what 2021 was going to be.
  • April – June: Change. Like spring, as we transition away from colder weather and start seeing signs of change such as blooming flowers, organizations that were weathered from the winter begin to see change as well. They adjust their vision and plans to adapt for what 2021 would bring, simultaneously driving change within their organization and enabling IT departments to adjust and adapt to support them.
  • July – September: Acceleration. Summer is here and we want to get as much done as we can. We saw this in organizations as they accelerated initiatives that have been on hold due to uncertainty.
  • October – December: Disarray. Going from warm to cold to warm again, sometimes all in the same week, causes disruption in the order of things. December, traditionally a slow month as we complete future business plans and put in change freezes to minimize disruptions, but December 2021, tradition has been thrown out the door. While we complete 2022 plans and put in change freezes, we’ve been hit with multiple disruptions like hyperscale provider outages, major cybersecurity disruptions, and the recent Apache Log4j breach that will be with us for the long-term.

Over the past six months, I’ve had the opportunity to meet with many of our clients and talk about their business and technology challenges, and how they plan to address them. They’re all talking about transformative changes to support future business and technology challenges and to move things forward in 2022. Our world changed completely two years ago, and this “think different” mindset is refreshing and exciting. Now is the time to begin making transformative changes.

We know 2022 is going to be a transformational year, but do we know what those transformations are? Not yet, so it’s time for us to make predictions. Here are a few of my own:

  • Composability. Design and architecture will support business and technology composability. Think of interchangeable building blocks. As organizations transform the ability to change certain blocks opposed to entire structures, adds to agility and speed. In today’s marketplace, speed is key to growth.
  • Total Experience. Shifting away from the traditional customer and employee experience delivery models, Total Experience focuses on an experience regardless of a person's role. This is a transformational shift and requires business level architecture to help tie together business capabilities with technology requirements. Total Experience is not a simple change. Our technology and processes need to mature, and in some places, completely rewrite themselves to support a total people experience.
  • Edge/Edge Computing. The physical location where people and things connect and part of a distributed compute stack enabling the processing of data at the Edge. A recent Gartner study shows that through 2023 a lack of standards and architectures over 80% of enterprises will deploy multiple incompatible technology stacks. Interesting right? Edge is here and it is inevitable, but over the next two years 80% of us will deploy it in a way that makes it incompatible with other stacks.

Remember, 2022 is a transformational year, and the predictions listed above are transformational changes which are driven by people, process, and technology. Composability requires architectural level changes to ensure your enterprise architecture practice is ready, Total Experience may require the complete replacement of core technology components to support a singular experience that drives customer and employee benefits and efficiency, and Edge, still in its infancy, requires you to understand the problems that needs solving before you embark on an Edge journey.

People, Process, and Technology. Simple and concise but surprisingly difficult to effectively execute. When organizations embark on projects, we see them utilize only one or two methods of the framework, leading to partially achieved outcomes. On the other hand, organizations that can balance people, process, and technology have the greatest success and achieve their planned outcomes. At Involta, we’ve built our brand promise around this methodology.

  • Superior Infrastructure and Services, Technology. Our locations and our teams specifically address the most exacting performance, compliance, and security requirements of the industries we serve.
  • Operational Excellence, Process. We are constantly introducing new products and hybrid IT solutions and developing new strategies for automation that create efficiencies and provide more predictable outcomes.
  • People who Deliver, People. We hire, train, and retain the best employees to ensure that trust, communication, and collaboration are present in all our valued partnerships. We are subject matter experts you can call any time, because we live where you live.

If you’re ready to take advantage of the transformational year to come and you want to enable your organization to Get There but are unsure where to begin, Involta can help. We’ve built a practice around enabling successful outcomes based upon our brand promise of Superior Infrastructure and Services, Operational Excellence, and People Who Deliver, and are ready to help you along your technology journey no matter where you’re at or where you’re going. Contact our team today.

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