/ People Who Deliver

People Who Deliver: Spotlight Interview with Joe Wells


Who has influenced you most when it comes to how you approach your work?

My Anthropology professor, Dr. Weaver, while finishing my degrees at the University of Arizona. He taught me how to read through 100’s of pages of data and summarize key points of the data in less than 500 words. He would not accept any research papers, summaries with more than 500 words.

What behavior or personality trait do you most attribute your success to, and why?

The ability to listen and truly wanting to help the customer solve their issue. Connecting with others in our industry to learn what they do best, so I can help them be successful and educate them on what I do best. In turn, they can help me be successful and help solve the customer’s request in front of me.

What led you to this career?

I really enjoy talking to people, meeting new people, and solving problems. There were a lot of different career choices after receiving my degrees. I really wanted to be a museum curator, but after only being offered internships that didn’t pay, I needed to find a job that could help me support myself. During college, I used to work for Sears portrait shops and set up family portraits. “Smile and dial” was on my workspace. It paid bills and I was good at talking to people and really enjoyed it.

What’s the one thing that has surprised you about working at Involta?

Every company says they have the best culture for their employees. Involta 120% delivers on that every day.

What’s the biggest misconception people have about your position?

I believe that many think a salesperson can’t be technical to and will just “sell” what they are selling to sell it. I am very technical. I read constantly about new technologies and how they can improve a customer’s technical environment. I have never in my career sold something just because the company I worked for offered the service. I sell what I believe will help solve the problem. If I don’t have service offerings that can help a customer, I will help them find someone who can that I trust and who has the same attitude as I do.

What is your favorite hobby?

Quiet time. In my career, we are speaking and listening all day. I need quiet time when I get home and my family understands that. After quiet time, I listen to music which is very relaxing to me.

What’s the one thing most people don’t know about you?

I studied in China for part of my college studies. During that time, I explored all of China, and even slept on the Great Wall of China. My biggest adventure was that I hiked to the highest point in the South China Sea. If you ever attempt, my name is in the large rock formation in a jar with the other climbers that made it to the top. I will never do it again, scariest hike in the world!

Related Resources