NOC/Monitoring

Network Operations Center (NOC) Services

Imagine knowing your network has the same level of protection as a world-class data center. Imagine that kind of peace of mind and the level of work it would enable your team to put forth. Involta's Network Operations Center (NOC) services can give you all this and more. 

24/7 network monitoring coverage, for your peace of mind

Reliability, accessibility and availability of your critical IT systems are more important than ever. Involta offers 24/7 monitoring coverage powered by ITIL Foundation V3 certified team members that work as an extension of your IT department. With Involta you get service, not just software

Involta's NOC is the core of our service delivery model. When you partner with us, you can be sure that your IT infrastructure is protected, secure and always available. 

Business benefits

  • Monitor infrastructure health, security and capacity of environments
  • Ensure 24x7x365 uptime of environments
  • Free your IT team up to focus on core business goals
  • Scale your IT department without costly overhead
  • Provide extra support during large infrastructure projects

Let Involta keep our eyes on your prize

Monitoring

  • Monitoring and response procedures
  • Application, system and database monitoring
  • Network health monitoring

Escalation

  • Event management and run book execution
  • Troubleshooting
  • 24/7/365 notification and escalation services

Communication

  • Timely, predictable, informative communications around incident and change
  • NOC participation on Change Advisory Board (CAB) and incident calls for communication to clients

Customized NOC Services

Our services are designed to help your IT team scale quickly without overhead expenses. You can also add endpoints and upgrade service levels at any time. 

24/7 Alert Management

We'll detect when things are performing poorly and implement timely solutions so business can continue uninterrupted.

Automated Patch Management

Reduce risk by letting us schedule system patching during business downtime and validating that systems are up to date.

Enterprise Class Antivirus and Anti-Malware Management

Protect your users against attack with next level endpoint protection.

Backup Management

Don't wait to find out that you lack a viable backup plan until it's too late. Let Involta monitor and rerun nightly backups, so they're available when you need them.

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