IT MANAGED SERVICES

Give Yourself the Freedom to Focus on Your Core Business

High-touch service combined with uncompromising security and performance allow you to focus on aligning your business goals with your IT strategy. We provide managed services from the end user all the way back to the data center and can support a business line or the entire business itself.

Integrated IT that delivers peace of mind

Involta’s Managed Services reduce disruptions and are fully scalable and customized to your IT needs. This is your solution for a more productive and efficient business.

IT infrastructure management and technology issues not only divert your internal team’s capacity away from your core business, they can cause downtime, loss of productivity, and unnecessary expenses – and they can jeopardize your compliance posture.

Business benefits

  • Improved uptime and service levels
  • Predictable per-user cost
  • Freedom to focus on your core business
  • Customized and scalable hybrid IT environment
  • Alignment between IT infrastructure and business goals
  • Improved security posture and compliance maintenance
  • High level of system performance and stability with reduced disruptions

Give your business a competitive edge

Involta’s IT Managed Services range from the keyboard to the data center. It’s a scalable, customizable, complete, around-the-clock solution to IT system management, with a higher level of system performance and stability. We give you end-to-end services backed by certified technical experts and a client services team.

  • Collaboration work management
  • Auditable change management process
  • Industry-leading NPS and CSAT scores
  • Multi-cloud migration management
  • Disaster recovery and business continuity planning
  • Server, storage, network and backup management
  • Training and vendor selection
  • Network Operations and Security Operation Center services
  • Service Desk 24/7/365

Free up your IT team, focus more on your business

Let your IT staff focus on innovation and business-oriented tasks while Involta protects your bottom line with secure, highly-available services hosted in our enterprise-class facilities.

Managed IT Suite

  • Managed VDI, servers and firewalls
  • Managed disaster recovery
  • Managed hosting
  • Network security, including hosted antivirus and patch-level assurance
  • Network access management
  • Data center infrastructure management (DCIM)
  • Network Operations Center (NOC) services
  • Service Desk

Custom Managed IT Options

We take a customized approach to address the specific budget and IT needs of your business, including:

  • Configuration or break-fix support of physical devices (servers, network, SAN, etc.)
  • Defined operational processes
  • Troubleshooting and other requirements needed to ensure availability of the infrastructure
  • Support of applications up to the operating system level
  • General application support of collaboration suites, database, file and print 

Managed Security

Involta has the expertise to handle your organization’s security and compliance needs, such as:

  • Virus and malware protection
  • Patch-level assurance
  • Firewalls monitoring and logging
  • Access controls audit and management
  • Comprehensive password policies
  • Physical security

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